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Accelerate Training and Learning Programs for Global Success
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Event Recorded on:
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Thursday, 30 August 2012, 2:00 PM - 3:00 PM
(GMT -04:00) Eastern Time (US & Canada)
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Organizations may be global, but people are local. That's why launching a new operation in a new country—whether it's a localized product, service or restaurant franchise—requires the right mixture of speed, efficiency and understanding of what's important to specific GEOs.
But how does an organization headquartered in one country ensure employee success overseas? By providing access to standardized training and virtual learning tools that help transform the way people and companies work. Using LMS and Meeting solutions from Saba, YUM! Brands, in partnership with their global brands KFC, Pizza Hut and Taco Bell, has successfully rolled out training technology and learning programs to thousands of employees around the globe. Hear YUM! Brands CLO Rob Lauber and YUM! Brands Director of Learning Technologies Mary Woolf discuss how they've enabled the business for success by improving employee retention, accelerating product training and boosting customer satisfaction by following a “transformation at work” approach.
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Rob Lauber
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Rob is the Vice President of Yum! University at YUM! Brands, Inc. In this role, he has the responsibility for leading the direction and strategy for Yum! University and its programs as well as providing learning leadership and strategy globally across the Yum! system.
Previous to his role at Yum! Brands, Rob was the Executive Director of Learning Services at Cingular Wireless in Atlanta, GA. While at Cingular, his team was recognized as a Top 100 Training organization by Training Magazine over three consecutive years. Rob was also recognized in 2005 by CLO Magazine as a Learning in Practice Gold Award winner for Achieving Impact & Leading Business Change - for work on the AT&T Wireless acquisition in 2004. He is frequently a participant in panel discussions, webinars, and learning profession related articles across the globe.
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Mary Woolf
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Director, Yum! University, Yum!
Mary is the Director of Learning Technologies for Yum! University at YUM! Brands, Inc. She has served in this position since joining Yum! in September of 2008.
In this role, she has the responsibility for leading the implementation and future strategy for Yum! Learning Technologies across 130 countries and 5 Brands.
Previous to her role at Yum! Brands, Mary was a Managing Consultant with IBM and a Sr. Manager for The Walt Disney Company.
Mary holds a B.S. in Psychology and Sociology from Kenyon College as well as an M.S. in Human Resources and an M.B.A. from Webster University.
Mary lives with her husband in Winter Haven, FL.
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